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Building 14+ Features for an online delivery platform used by 420+ restaurant outlets
As the sole founding designer, I designed and handed off over 14 features from 0-1 across Feedback Management, Agentic AI, Automations, Finance, Reporting, etc. used by 420+ restaurant outlets, collectively managing over $1.6M in Monthly Recurring Revenue.
In Depth Case Study (Coming Soon)
Overview
Kitchen Spurs’ dashboard began as an internal tool to manage Swiggy / Zomato online delivery performance and eventually evolved into a SaaS product, opening a new revenue vertical for the company.
These high-impact features help restaurant owners and the internal team manage data, automate operations, save time and revenue. This case study highlights the most impactful features across 1.5 years.
Team
Agentic UI
Consolidated all dashboard content in an agentic AI interface for users to retrieve data through pull method instead of push.
IMPACT


Feedback Management
Users can see customer reviews and complaints across locations and respond to them through AI Replies and Automated Disputes for better online reputation.
IMPACT



Finance Overview
Unified Swiggy & Zomato finance module with finance recon and invoice management to assist with bookkeeping for 400+ restaurants
IMPACT

Reporting & Alerts
Monitor live performance across metrics and locations to take action quickly changing systems from T-1 Reporting to live reporting. This helps in festivals to optimise operations
IMPACT






Downtime Tracker
Spot Outlet Shutdown and instantly turn on outlets to avoid Revenue Loss. Enable automations to auto turn on outlets when closed due to multiple reasons
IMPACT



Menu Management
Helped 400+ restaurants manage their menus in a unified platform along with viewing Menu Engineering Matrix to promote top sellers and remove poor performing items
IMPACT


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