Building 10+ Features for an online delivery platform used by 420+ restaurant outlets

Building 10+ Features for an online delivery platform used by 420+ restaurant outlets

As the sole designer at Kitchen Spurs, I shipped over 10 features across finance, reviews, and operations — used by 420+ restaurant outlets, with outlets collectively managing over ₹16 crore in monthly revenue.

As the sole designer at Kitchen Spurs, I shipped over 10 features across finance, reviews, and operations — used by 420+ restaurant outlets, with outlets collectively managing over ₹16 crore in monthly revenue.

⚠️ Case study is under NDA, reach out to understand my work in detail

⚠️ Case study is under NDA, reach out to understand my work in detail

Company

Kitchen Spurs

Industry

B2B FoodTech

My Role

Product Designer

Duration

Mar ‘24 - Present (Internship + Full time)

Team

3 Devs, Founder

Platform

Desktop & Mobile

About Kitchen Spurs

About Kitchen Spurs

Kitchen Spurs is a data-first restaurant intelligence platform helping F&B brands manage marketplace performance with ease. They partner with restaurant teams to automate Swiggy/Zomato operations, uncover trends, and turn complex data into clear, actionable strategies—so they can focus on delivering great customer experiences.

Kitchen Spurs is a data-first restaurant intelligence platform helping F&B brands manage marketplace performance with ease. They partner with restaurant teams to automate Swiggy/Zomato operations, uncover trends, and turn complex data into clear, actionable strategies—so they can focus on delivering great customer experiences.

🚨 Problem: Too much data, little action

🚨 Problem: Too much data, little action

🚨 Problem: Too much data, little action

Restaurant owners were overwhelmed with metrics from Swiggy and Zomato’s dashboards. They couldn’t:

1. View performance trends across multiple outlets or platforms

2. Act quickly on poor reviews or financial insights

3. Understand what needed attention without digging

Restaurant owners were overwhelmed with metrics from Swiggy and Zomato’s dashboards. They couldn’t:

1. View performance trends across multiple outlets or platforms

2. Act quickly on poor reviews or financial insights

3. Understand what needed attention without digging

🎯 Goal

🎯 Goal

🎯 Goal

Design a unified dashboard that:

1. Surfaces key Swiggy / Zomato metrics instantly, with less dependancy on spreadsheets

2. Spots revenue leakage for restaurant owners and provide automations that solve for them

3. Reduces manual report downloads and ticket escalations

4. Supports both single-outlet and multi-outlet restaurant brands

Design a unified dashboard that:

1. Surfaces key Swiggy / Zomato metrics instantly, with less dependancy on spreadsheets

2. Spots revenue leakage for restaurant owners and provide automations that solve for them

3. Reduces manual report downloads and ticket escalations

4. Supports both single-outlet and multi-outlet restaurant brands

10+ Features designed and handed off

10+ Features designed and handed off

I collaborated with the founder, developers, account managers and restaurant owners to ship over 10 features across finance, reviews, and operations — used by 420+ restaurant outlets.

I collaborated with the founder, developers, account managers and restaurant owners to ship over 10 features across finance, reviews, and operations — used by 420+ restaurant outlets.

10+ Features designed and handed off

Impact as a designer to the company and restaurant owners

Impact as a designer to the company and restaurant owners

Kitchen Spurs began as a consultancy helping restaurants optimize Swiggy & Zomato performance. Over time, the internal dashboard I designed evolved into a SaaS product for restaurant owners, now a growing revenue stream and a new vertical alongside the consultancy business.

Kitchen Spurs began as a consultancy helping restaurants optimize Swiggy & Zomato performance. Over time, the internal dashboard I designed evolved into a SaaS product for restaurant owners, now a growing revenue stream and a new vertical alongside the consultancy business.

10+

10+

0–1 features designed, handed off and live

0–1 features designed, handed off and live

₹9L+

₹9L+

Saved with Auto Disputes feature in 6 months

Saved with Auto Disputes feature in 6 months

20,000+ Reviews

20,000+ Reviews

Responded with AI Reply feature in 6 months

Responded with AI Reply feature in 6 months

3400+ hours

3400+ hours

Saved with AI Reply feature in 6 months

Saved with AI Reply feature in 6 months

⚠️ Case study is under NDA, reach out to understand my work in detail

⚠️ Case study is under NDA, reach out to understand my work in detail

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Your turn to reach out :)

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